ADMINISTRATIVE SUPPORT ASSISTANT (OA)
About the Position: This position is located at Madigan Army Medical Center, Department of Medicine in Tacoma, Washington. Advance in Hire may be authorized. This is available for those candidates who are new to Federal service.
Duties
Use automation software like Word, Microsoft Outlook, PowerPoint, Excel, etc. to compose routine correspondence outlined in regulations and procedures and/or those requested by the Chief, Supervisor or an appropriate Department Staff member. Performs duties as the Defense Travel System (DTS) point of contact (POC) for the department. Maintain ready-reference files of frequently consulted regulations, policies, rosters, directives and other material for departmental use. Act as an alternate timekeeper for the department. Posts, edits and prepares timecards forcertification. Prepares overtime records. Receive calls, greets visitors and directs inquiries to the supervisor or other staff members as needed for their attention or action. Assist the supervisor to train personnel on the maintenance of supply records. Prepares justification documents for high-cost items and sole-source requests. Prepare and arranges meetings and conferences for leadership within the department as needed. Maintain suspense records on all correspondence and action documents; and, follow-ups on actions to ensure a reply or action isprovided in accordance with policy.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA) Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes responding to routine inquiries, preparing correspondence, maintaining files or records; and using automated systems to perform duties. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-04).
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.